Withdrawals - International withdrawals are processed Monday – Friday only: Funds usually take 2-3 business days to arrive, however this can vary bank to bank.
This type of withdrawal method will incur a fee charged by customers bank. These fees are bank dependent, please refer to your bank for current charges.
To make an International Withdrawal you will need your Bank Name and Address, Account Name, Swift Code/BIC Code and IBAN number (BSB and Account Number).
You will need to contact your bank for these details prior to withdrawing.
Deposits - There are two deposit methods available for international customers, which are Debit/Credit Card or International Bank Transfer.
When doing a Bank Transfer the customer needs these details (Swift Code CTBAAU2S. Bank Address is 367 Collins St Melbourne, Vic, 3000. BSB 063-000, Account Number 12244883.)